Terms & Conditions
Eugen Völker – Runline Automation (sole proprietorship), Robert-Koch-Straße 6, 44135 Dortmund. As of: June 2026. These Terms & Conditions apply to entrepreneurs (§ 14 BGB), legal entities under public law, and special funds under public law.
§ 1 Scope
These Terms & Conditions apply to all services provided by Runline Automation (website creation, SEO, AI Visibility/GEO, AI automation, consulting). Deviating terms of the client apply only with express written consent.
§ 2 Contract Formation & Scope of Services
Offers are non-binding; the contract is concluded upon order confirmation or commencement of services. The scope is defined by the offer. For SEO/GEO services, Runline is obligated to perform the agreed measures professionally (service obligation), not a specific ranking, visibility, or revenue outcome; third-party systems (Google, AI providers) are outside our sphere of influence.
§ 3 Client Cooperation
The client provides access, content, and information in a timely manner and is responsible for the legal permissibility of submitted content. Delays originating from the client's sphere will extend deadlines accordingly.
§ 4 Fees & Payment
The agreed prices apply. Pursuant to § 19 UStG (small business exemption), no VAT is charged or separately itemized. One-time services are due immediately upon invoice; retainers are payable monthly in advance. Payment term: 14 days. Retainers generally have a minimum term of 6 months, thereafter cancelable with 30 days' notice to the end of the month.
§ 5 Usage Rights
Upon full payment, the client receives a non-exclusive, permanent right of use for the agreed purpose. Third-party components are subject to their respective licenses.
§ 6 Liability
(1) Runline is liable without limitation in cases of intent and gross negligence, injury to life, body, or health, fraudulently concealed defects, within the scope of a guarantee, and under the Product Liability Act.
(2) In cases of ordinary negligence Runline is liable only for the breach of a material contractual obligation (cardinal obligation), and only up to the foreseeable, contract-typical damage.
(3) Otherwise, liability for ordinary negligence is excluded; liability for indirect damages, consequential damages, lost profits, or data loss is excluded to the extent permitted by law. The client is responsible for regular data backups.
(4) Where liability exists under (2), it is limited to the value of the respective order.
(5) These limitations also apply in favor of vicarious agents.
§ 7 Data Protection & Data Processing
To the extent Runline processes personal data of the client, the parties shall enter into a data processing agreement pursuant to Art. 28 GDPR. Otherwise, the Privacy Policy applies.
§ 8 Confidentiality
Both parties shall treat confidential information as confidential. Runline may reference the client as a reference upon approval.
§ 9 Final Provisions
German law applies; place of jurisdiction – to the extent permitted – Dortmund. Severability clause. Amendments require text form.